For organisations that use computers to get stuff done, the Internet means you can spread bits of your organisation out geographically and temporally. Spreading a workforce geographically is usually called remote working or distributed working. That’s when workers aren’t necessarily close to the location of the main office, they live…

Each weekend I spend around 2 hours writing about what I did in the ~38 hours I spent at work that week. Why? Good question. Here’s a few reasons why spending more time than is necessary writing about work is a good thing. It helps me think Writing is a reflective practice. By going…

Over the years I’ve managed several product teams, always from first principles, and as I’ve matured as a product manager I’ve written a few memos to myself. Things that got us over a hump or feedback I received from colleagues. Every so often I’ll glance back at these memos to…

Originally published at https://visitmy.website on February 22, 2020. Being a product manager can often feel like being a lone wolf. Despite working closely with a team of designers, developers and other digital specialists, you’re usually the only member of the group representing the product discipline. …

Originally published at https://visitmy.website on January 25, 2020. This is a talk I gave to the GDS product management community a year ago. It’s mostly aimed at other people working in digital transformation of government, but actually I think everyone should blog a bit. There’s lots of ways of working…

Digital government, its inherent politics, and humility in design — Originally published at https://visitmy.website on January 8, 2020. Recently I’ve been working on a team thinking about what digital government services might be like in the near future. Conor, our interaction designer, summed up the last 9 years rather well. ‘We essentially create boring magic.’ It just rolls off the…

Design, product, the Web and data — Originally published at https://visitmy.website on December 14, 2019. Here’s a bunch of articles and blog posts that got me thinking about digital government, product management, design thinking, the World Wide Web and data this year. There’s also a couple of nice stories I enjoyed thrown in. …