Google Search is the fast-food restaurant of knowledge

Steve Messer
3 min readNov 3, 2020

Getting hold of knowledge is harder than we think. Most of what a search engine returns is information, and it’s our job to piece it together and generate knowledge: facts and things we know.

Google is really, really good at giving you information and lots of it. But, on average, how many of us click more than one link from the first five results? How many of us honestly…

Steve Messer

Product manager, GOV.UK Design System, Government Digital Service