Getting hold of knowledge is harder than we think. Most of what a search engine returns is information, and it’s our job to piece it together and generate knowledge: facts and things we know. Google is really, really good at giving you information and lots of it. But, on average…

For organisations that use computers to get stuff done, the Internet means you can spread bits of your organisation out geographically and temporally. Spreading a workforce geographically is usually called remote working or distributed working. That’s when workers aren’t necessarily close to the location of the main office, they live…

Each weekend I spend around 2 hours writing about what I did in the ~38 hours I spent at work that week. Why? Good question. Here’s a few reasons why spending more time than is necessary writing about work is a good thing. It helps me think Writing is a reflective practice. By going…

Over the years I’ve managed several product teams, always from first principles, and as I’ve matured as a product manager I’ve written a few memos to myself. Things that got us over a hump or feedback I received from colleagues. Every so often I’ll glance back at these memos to…

Originally published at https://visitmy.website on February 22, 2020. Being a product manager can often feel like being a lone wolf. Despite working closely with a team of designers, developers and other digital specialists, you’re usually the only member of the group representing the product discipline. …

Originally published at https://visitmy.website on January 25, 2020. This is a talk I gave to the GDS product management community a year ago. It’s mostly aimed at other people working in digital transformation of government, but actually I think everyone should blog a bit. There’s lots of ways of working…